We use Royal Mail for all UK items which are individually 'franked’. Items will be sent 2nd class (delivery aim within 3 working days) unless specified 1st Class (delivery aim next working day).
Royal Mail also offers the following priority services:
Special Delivery: we recommend this service as the most reliable and cost-effective method of sending urgent or valuable UK letters and packages (under 2Kg), items are:
Recorded Delivery: this is a cheaper method of sending less valuable items that still offers tracking within the UK. Royal Mail treats these items as normal 1st/2nd class mail.
DHL is the best choice for any urgent or valuable overseas items and it can also be used for UK letters and parcels. Items are delivered quickly around the world, are fully tracked at all stages of their journey and have to be signed for at their destinations. Enhanced insurance can also be offered. DHL prices are dependent upon what you are sending, where you are sending it and the weight of the item, please contact us for a quote.
We use DHL to send our normal Airmail. Airmail must be clearly marked in the top left corner. Please Note – The Republic of Ireland is classed as Airmail whereas Northern Irish addresses (which have a BT postcode) are classed as normal UK mail.
The Post Room will use the most economical method of sending mail to minimise the costs for postage which are held at departmental level.
Advice about cost reduction and pricing of specific mailings, including bulk mailing and priority delivery, can be obtained by contacting the Post Room directly on the number below.
1st or 2nd Class
The mail item must clearly state 1st or 2nd class and a budget code should be attached. These must be displayed either on the LEFT hand side of the envelope or on the back.
NB: Please note under no circumstances must any of the above be put on the RIGHT hand side of the envelope. Failure to adhere to this may result in your item being returned to your faculty/department.
Sending 2nd Class
If a letter arrives in the Mailroom with a budget code attached, but no 1st or 2nd class instructions, then it will automatically be sent 2nd class.
Special Priority Service
If you would like to send your item by Recorded Delivery, Special Delivery 9am or 1pm or by any of the overseas priority services, these must be either stamped with an appropriate stamp, or the details of the service you require hand written on the LEFT hand side of the envelope or on the back of the envelope. Failure to do this may result in your item missing the required service or being returned to your faculty/department.
No Faculty/Department Budget Code/Identification
If an item comes in to the Post Room without a budget code or identification (including bulk mail) then the item will be opened to determine the sender, and may be returned via the Post Room to that individual or their Faculty/Department for resending. This will result in a delay in sending your mail, so please make sure all items to be posted have a budget code on them where required.
Contact the Post Room in the first instance who will be able to supply you with mailbags. For external mail please ensure that all letters have a budget code and are prepared as outlined below. Please also ensure that 1st and 2nd class mail, and also international and inland mail is kept separate.
Please inform the Post Room of your desired collection day in advance, this will ensure that an early pick up can be arranged to enable franking and sorting to be done within the same working day.
When sending bulk mailings, please ensure that the items are prepared as follows:
The Post Room is open from:
7:30am – 17:00pm Monday to Thursday
7:30am – 16:30pm Fridays