Helpdesk & Reception

Helpdesk & Reception

The Helpdesk provides a dedicated customer-care facility and the first point of contact for all Estates and Facilities customers. The Helpdesk monitors all maintenance requests, allocates a priority to them and then processes the request through to the appropriate service operative.

The Helpdesks & Reception desks at all campuses are open:-
Monday to Thursday between 8.30am and 5.00pm
Friday between 8.30am and 4.30pm

To Contact the Help Desk:-

Non urgent requests from all campuses must be logged online via the web Help Desk

If you are using a mobile device or working from home using a laptop please use the following link:-

Mobile Access

Urgent Requests – Tel No: 01443 (4) 82222

Recharge Policy