The Helpdesk provides a dedicated customer-care facility and the first point of contact for all Estates and Facilities customers. The Helpdesk monitors all maintenance requests, allocates a priority to them and then processes the request through to the appropriate service operative.
The Helpdesks & Reception desks at all campuses are open:-
Monday to Thursday between 8.30am and 5.00pm
Friday between 8.30am and 4.30pm
Non urgent requests from all campuses must be logged online via the web Help Desk
If you are using a mobile device or working from home using a laptop please use the following link:-
Urgent Requests – Tel No: 01443 (4) 82222