Helpdesk & Reception

The Helpdesk provides a dedicated customer-care facility and the first point of contact for all Estates and Facilities customers. The Helpdesk monitors all maintenance requests, allocates a priority to them and then processes the request through to the appropriate service operative.

The Helpdesks & Reception desks at all campuses are open:-

  • Monday to Thursday between 8.30am and 5.00pm
  • Friday between 8.30am and 4.30pm

To Contact the Help Desk:

Non urgent requests from all campuses must be logged online via the web: Help Desk

If you are using a mobile device or working from home using a laptop please use the following link: Mobile Access


Urgent Requests - Tel No: 01443 (4) 82222


Recharge Policy - coming soon